The Voice Exchange
The Voice Exchange is an established, skilled group of individuals working tirelessly to improve mental health services in London through lived experience.
About us
The Voice Exchange was established in 2021. We are a diverse group of people with lived experience of mental health and neurodivergence. We bring a wealth of experience in designing, delivering and evaluating mental health services.
How we can help your organisation
Support with service design, whether it is being part of your co-production panel or contributing to policies and strategies
Review accessibility, inclusivity and quality of your services
Partner with you on service pilots, reports or projects
Gather feedback to inform your work
Host and facilitate listening events to bring people together to improve services
Offer training to your staff on topics such as lived experience or tackling stigma
Get in touch
Ready to start exchanging voices? We’d love to hear from you. Please contact Laura May on 07568 398908 or email laura@tiptoetraining.com to find out more about working with the Voice Exchange.
Our History
The Voice Exchange was set up in 2021 as part of a project with Healthwatch and Central and North West London NHS Foundation Trust. The result of this project was the Voice Exchange Report, which outlines five requirements for mental health services – compassion, humanity, engagement, accountability and continuity. Today, the Voice Exchange continues to champion these values.