Urgent Help

SMART is not a crisis service. If you feel that there is an immediate risk to yourself, or someone you know, please call 999 or your local accident and emergency department, immediately.

If you or someone you know is struggling with their mental health, and needs support right away, the following information and contact details could help:

  • Single Point Access (SPA)

    SPA can provide advice and guidance, if you are experiencing a crisis, and live in the boroughs of Brent, Harrow, Hillingdon, Kensington and Chelsea, Westminster, or Milton Keynes.

    Call on 0800 0234 650
    Or 18001 0800 0234 650 (Typetalk)

  • Samaritans

    Samaritans are available 24 hours a day, 7 days a week.

    Call for free on: 116 123, or email jo@samaritans.org

  • Shout

    Shout is a free 24/7 text chat service, which can be used if talking on the phone is challenging.

    Text: SHOUT on 85258

  • Hopeline

    Supports people under the age of 35 that may be having suicidal thoughts, as well as those around them.

    Call: 0800 068 41 41
    Text: 07786 209 679
    Monday to Friday: 9:00am - 10:00pm
    Weekends: 2:00pm - 10:00pm
    Bank holidays: 2:00pm - 10:00pm

  • Anxiety UK

    Supports people experiencing Anxiety.

    Call: 0344 4775 774
    Text: 07537 416 905

  • Calm

    Helps to support people that are down., or feel that they have hit a wall. The service is mainly aimed at men, but will support anyone in need.

    Call: 0800 58 58 58
    Visit their website for anonymous webchats.
    Everyday: 5:00 - 12:00pm

  • NHS 111 Online

    This service can provide urgent medical advice in non-emergency situations.

  • Mind

    This service can advise you on advice and support that you can access in your local area.

    Call: 0300 123 3393
    Text: 86463
    Email: info@mind.org.uk
    Mondays to Fridays: 9:00am - 6:00pm