UPDATE: September 2025
Due to the council closing our building at 15 Gertrude Street for emergency repairs, we are unfortunately unable to accept any new referrals currently. If you have already made a referral between 1 August 2025 and 30 September 2025 then they will remain on file however, it may be some time until they are contacted.
We understand this may be disruptive and appreciate your patience while we work through this unexpected situation.
We are doing everything we can to continue to support our existing clients and minimise service disruption.
We’ll keep you updated and let you know as soon as we’re able to resume with new referrals.
Thank you for your understanding.
Membership Definitions
The difference between a Project Member and a Social Member
Project Membership
To be a Project Member of SMART the person needs to have an official mental health diagnosis such as, depression, Bipolar disorder etc and be referred by by a member of their care team. This might be a social
worker, a consultant, or in some cases a GP. If the applicant does not have an official diagnosis and is suffering from isolation or low mood, then they can be referred as a Social Member.
SMART offers key-working, recovery planning and weekly Projects for Project Members including the Café, Arts, Music and Gardening. The Projects teach practical and functional skills as well as providing a social space and the possibility of working towards paid work opportunities. In order to be a full member, an applicant must sign up and attend at least one Project. They will be assigned a Keyworker who will provide 2-4 weekly reviews of their progress at SMART and provide general support. Please also note that we are not a crisis service.
Individuals wishing to attend a SMART project need to be referred by a member of their care team. This might be a social worker, a consultant, or in some cases a GP. Being a Project Member means that you get access to all of SMART’s services and personal support to help you achieve the things you want to do.
We have a contract with RBKC which means residents can use our services for free. You are still welcome to attend SMART if you live outside of RBKC but you will need to access Direct Payments via your Local Authority. Please speak to your care professional about this.
Social Member
Social membership is for individuals who do not wish to join a Project and would just like to regularly attend the Café and join in any Café based activities such as drop-in crafts and socialising with other
members.
Social members will also have access to our newsletter for upcoming activities, signposting to other helpful resources and drop-in occupational therapy workshops that run monthly.
Social members are not assigned Keyworkers and cannot attend any Projects. There will also be a new self-referral form for those who wish to become a Social member.
Non-Members
Non-members will have access to the Café as a public space, however, will not be able to attend any Projects or drop ins.