Member
services
• Person-centred planning – at induction and follow-up
review meetings all members work with us on a 1:1 basis to look at where
they are and where they’d like to be. Together we create a personal plan of
what they want to achieve and the steps they can take to get there. We will
support members to take steps at SMART but also refer on to other
organisations that may be better placed to help. If there are any areas of
need that the client or care team would particularly like us to explore we
are happy to help.
• Café – members can volunteer on the Café counter, help in the
kitchen, learn food and hygiene skills or be employed as a chef. If you
would like us to cater and/or host your event just email
arek.smart@btconnect.com
• SMART singers and band – the singers and band meet weekly to
rehearse and are available for hire at weddings, bar mitzvahs and community
events! For more information email
amelia.smart@btconnect.com
• Packing - We provide a packing and mailing service to companies and
this project allows people to work in a relaxed environment using basic
manual skills. For many people this work is the first step onto more
challenging opportunities and is an ideal way to make new friends and earn a
bit of extra money. If you would like us to quote for a packing job just
email amelia.smart@btconnect.com
• Employment Support Team – we offer support to those who are
thinking about returning to employment. Working on a one-to-one basis with
an advisor, members decide what direction they want to go in, create an
individual plan, look at benefits issues, create CVs, job search, improve
interview techniques and complete application forms. Once a member is
employed we provide on-going support for as long as they need it. This
service is available outside of SMART by request. For more information email
kinga.smart@btconnect.com
• Bridge-building - members can gain support in finding out about
mainstream community activities including courses and voluntary
opportunities. Whether it is a hobby or a way of getting back to work, the
Bridge Building team will help Members achieve their aims. This service is
available outside of SMART by request. For more information email
kinga.smart@btconnect.com
• Floristry - our popular floristry courses cater for complete
beginners as well as those who already have some floristry experience.
Learners have the opportunity to create beautiful arrangements and get
accredited qualifications as well as gain valuable work experience on our
floristry stall. For more information and to order flower arrangements email
margot.smart@btconnect.com
• Gardening – the gardening project is just beginning to offer
voluntary and paid work opportunities to those who want to get involved in
growing and composting. Email
kinga.smart@btconnect.com for more information.
• IT – a range of courses available for complete beginners or those
just needing to brush up their skills. City and Guilds qualifications are
offered as well as in-house qualifications and drop-in sessions. Email
smartkevin@btconnect.com
for
more information (especially if you’d like to donate any
laptops/computers/printers/projectors!)
• Administration – from paying members wages to cleaning, there are
always paid or voluntary positions available at SMART. We provide training
and support to anyone wanting to help us out and gain valuable experience
and training. Email
smartantonia@btconnect.com for more information.
• Holidays and trips – SMART has just got back from Cornwall and
Spain this year. We had a series of workshops to enable members to design
and book the holidays themselves. Whilst away we learned new skills and are
bringing them back to the UK. We plan to use this format to arrange further
trips from music festivals and gigs to stately home visits.